VersaSRS Help Desk

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webpage. Instead, it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Key Features: Thin Client Technology (100% Web-based); Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Call Logging; Easy Call Re-Assignment to an Individual or SkillGroup; New Call and Due Date Alerts; Call Escalations; Parent / Child Calls; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Queue, Skill Group, User Call Watcher Notifications; Customisable Prioritisation of Calls; Comprehensive Audit Trail and History; Call Templates; Call Scheduler; Event Manager; Customizable System Labelling. Developed by VersaDev, www.versadev.com, support@versadev.com. VersaSRS Help Desk is licensed as shareware, the cost of the registered verison is $500 and full size of the download is 20.93 MB. You may download a free version of VersaSRS Help Desk by following download link at Free Download section of this page. VersaSRS Help Desk is developed or distributed by VersaDev and is listed under helpdesk.

Software Screen Shot

Review and Awards

Free Download

Software Downloads